Q:How to send an inquiry to  Deluge Power Solutions?

In order to save time for all, please indicate when inquiring

Product size ,grade,specifications (the following picture is for reference only) .

If it is customize shaped, please provide drawings, order quantity, if you need  samples, samples fee will be charged according to your requirements.and OEM with drawings please, Thanks.

You can send it to info@delugepower.com.

Q: What is your payment terms?

Alipay, Paypal, T/T, Payonner Cash, ect. We do not accept OA so for for all new Clients.

30% deposit+70% before shipment.

Q: What is the return policy?

If we make a mistake or ship the wrong models, We will take the 100% cost to change and replace it or 100% refund,

If  it is the third party , We can claim a copenstion, and as seller, We will offer some  into the new order. recuce the buyer  loss as much as possible.

Q: What is your shipment term ?

If you have forwarder in China, We can make free shipment,

If not, We can ship by train, by air, by sea, and by truck.

Q: Are your trading company or manufacturer?

To be honest, we wear many hats. With over 1000 magnets and magnetic products to choose from, you are sure to find the magnets suitable for your application! Browse our products categories or contact us and our friendly staff would be happy to help with any questions you may have.

Many of clients run a amazon or onlineshop, that means we buy for them as a trader, anythings，as return,

they pay some commissions.Some times we ship itmes for our partner as a shipping forwarder with low profit,

More ofthen than not, We give some advices to our clients to grow their business or solve the problem during importing process.

Q：DO you offer free sample?

It depends, For normal and common sizes we can ship free sample, For customize ones, Need pay, We will refund it for your first order.

Shipping fee is on buyers' side.

Q: What is your packing standard?

It depends . We have a wide variey of products. Just show you  How it is looking like.

Q; Do you have some Neodymiu magnets in Stock?

Yes, We offer better and faster devery-time service for our VIP clients.